Sure there are many in the medical profession who fail at beside manners, but it is not the vast majority. And it's not just beside manner, understanding medical terminology, prepping and positioning the patient for the X-ray, X-raying the appropriate body part, operating the machinery safely and effectively, recording keeping, etc.. It's easy for an outsider to downplay the importance of all this, but that's because they don't do the work and never considers what happens when someone messes up: important care is delayed or a patient gets too much x-ray exposure.