100% of my product searches start on amazon. Only after something isn't coming up (or I'm searching a name brand) do I exit amazon.
After a couple of disastrous shipping problems outside of amazon (lost money, no recourse), I've come to trust amazon.
Recently a USPS package (from amazon) showed up 1 month late, with most of the contents missing (DVDs all gone). Called amazon, quickly resolved and reshipped. No lingering bad feelings, no drama, no extra work, no litigation - amazon just resolved it and I am good.
I had amazon prime, but I asked to cancel before the year was up post-covid since I definitely wasn't getting 2-day shipping. Instead they refunded my entire year of prime service.
Amazon is not perfect, but I give them my money, they give me value and I have a good relationship with them.
After a couple of disastrous shipping problems outside of amazon (lost money, no recourse), I've come to trust amazon.
Recently a USPS package (from amazon) showed up 1 month late, with most of the contents missing (DVDs all gone). Called amazon, quickly resolved and reshipped. No lingering bad feelings, no drama, no extra work, no litigation - amazon just resolved it and I am good.
I had amazon prime, but I asked to cancel before the year was up post-covid since I definitely wasn't getting 2-day shipping. Instead they refunded my entire year of prime service.
Amazon is not perfect, but I give them my money, they give me value and I have a good relationship with them.