Going from 5k to 5M is really impressive - congrats on your sudden impressive growth!
However, the "there was no downtime" seems a bit disingenuous given my own experience signing up for the service yesterday. I received many "service unavailable" messages during signup, after clicking on the email verification link, and finally after signing up. Searching Twitter at the time for "Pinboard" showed that many other users were getting the same message (e.g. http://twitter.com/davekincaid/status/15520511979167744) ... there were many others, but unfortunately Twitter's 'older tweets' search doesn't seem to be working now.
I actually didn't care that the service was down for me even though I had just paid to sign up for it; I figured you guys were getting absolutely hammered by the unexpected news around Delicious. However, seeing your response here was surprising - either you didn't have monitoring tools set up to show you that indeed there was downtime or we have a drastically different definition of 'downtime'.
It's the former - on our end we didn't see any errors logged, and had no trouble reaching the site. We did see sporadic reports on Twitter and tried to chase them down, but there was so much going on we couldn't spend much time on it. Eventually pvg made some apache config changes on the fly that seemed to banish the problem for good.
If that was the general experience people had with the site last night, then it absolutely was downtime.
Thanks for the response and insight - I definitely understand that it's hard to keep track of sporadic issues especially when usage is exploding like yours did in the last few days.
However, the "there was no downtime" seems a bit disingenuous given my own experience signing up for the service yesterday. I received many "service unavailable" messages during signup, after clicking on the email verification link, and finally after signing up. Searching Twitter at the time for "Pinboard" showed that many other users were getting the same message (e.g. http://twitter.com/davekincaid/status/15520511979167744) ... there were many others, but unfortunately Twitter's 'older tweets' search doesn't seem to be working now.
I actually didn't care that the service was down for me even though I had just paid to sign up for it; I figured you guys were getting absolutely hammered by the unexpected news around Delicious. However, seeing your response here was surprising - either you didn't have monitoring tools set up to show you that indeed there was downtime or we have a drastically different definition of 'downtime'.