I spent a lot of time training people in my previous job only for them to come back to me with basic questions about what I taught them over a year later.
What was missing was technical leadership from above: the managers didn't realize (or value) the need for the team to get familiar with the systems that they were working on, so they didn't make sure that the team learned these things well, or brought in a few more people who could guide them in addition to just me.
In this case he is the manager so he can do all those things you mentioned to properly train his team. It takes effort and sacrifice but that's his job.
I spent a lot of time training people in my previous job only for them to come back to me with basic questions about what I taught them over a year later.
What was missing was technical leadership from above: the managers didn't realize (or value) the need for the team to get familiar with the systems that they were working on, so they didn't make sure that the team learned these things well, or brought in a few more people who could guide them in addition to just me.